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Privacy Policy

Privacy Policy


PRIVACY POLICY

 

Welcome to The Soul Roots. We want your experience with thesoulroots.com to be pleasant & one that you would like to repeat and share with your friends. We are committed to respecting and protecting the privacy of the personal information you provide. The information below is designed to inform you of what information we collect, why we collect such information, and how we use the information we collect. This Privacy Policy is incorporated into our Terms of Service. When you submit your personal information to us, you consent to collecting, using, and disclosing your information as outlined in this Privacy Policy. We are always available to discuss your questions or concerns regarding this Privacy Policy and our privacy practices. If you want to speak to a customer service representative, please get in touch with us at +91-703-1000-703 or at info@thesoulroots.com. 


Collection And Use Of Information
As a welcome guest, you can browse our website without telling us who you are or revealing personal information. You may decide to provide us with your personal information at various times. You should know that we receive and may store all personal information (whether written or oral) that you provide to us through whatever means you provide such information (through our website, via e-mail, over the telephone, etc.). Personal information may be used to identify an individual, including, but not limited to, a first and last name, home, billing or other physical address or email address, and any information associated with the foregoing. 


Use Of Your Personal Information 
We may use the information we collect about you to: 
1. Facilitate your purchases and provide the services you request 
2. Confirm and track your order 
3. Respond to your inquiries and requests
4. Compare and review your personal information for errors, omissions, and accuracy
5. Prevent and detect fraud or abuse 
6. Improve our Website, service, product offerings, marketing and promotional efforts, and overall customer experience 
7. Identify your product and service preferences 
8. Understand our customer demographics, preferences, interests, and behavior, and contact you (via email, postal mail, or telephone) regarding products and services that interest you.


Personal Information That We May Share With Others
In certain circumstances, we may share your personal information with trusted partners. Service Providers: We use trusted third-party service providers to perform certain services on our behalf, including shipping, payment processing, data storage/management, web hosting, web analytics, fulfillment, assembly, marketing, mailing, emailing, etc. These service providers only receive personal information if such information is needed to perform their function(s), and they are not authorized to use any personal information for any other purpose(s) other than the purpose(s) set forth by The Soul Roots.  
Special Events: If you choose to participate in a special event (for example, a promotion, contest, or sweepstakes), The Soul Roots will only share your personal information with those organizations participating in the applicable event. Unless we tell you otherwise concerning a special occasion, these third parties do not use your information for any other purpose other than to manage the event. We may authorize trusted partners to send you information about products and services that interest you. 


Compliance with Law and Fraud Protection

We may, and you authorize us to use and disclose any information, including personal information:
1. We deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request; 
2. To investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law; 
3. To other companies and organizations for credit fraud protection and risk reduction; and 
4. To enforce any agreement we have with you. 
Anonymous information: We may create anonymous records from personal information by excluding information (such as your name) that makes the data personally identifiable to you. We may use these records for internal purposes, such as analyzing usage patterns to enhance our services. We also reserve the right to use and disclose any information in such descriptions at our discretion.


Suggestions and feedback

 We value your comments, feedback, testimonials, etc., which help us improve our website, products, and services. By making such submissions to us, you assign your rights in the submissions to us, as described in the "Submissions" section of our Terms and Conditions page.


Other Uses Of Your Information 
IP Address – When you visit our Website, The Soul Roots collects your IP address to, among other things, help diagnose problems with its server, administer and tune the operation of its website, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our Website. Your IP address may also be combined with your personal information to prevent fraud or abuse, customize your shopping experience, improve our website, customer service, products, and promotional efforts, and understand your preferences, patterns, and interests. Data Collection Devices, such as Cookies and Web Beacons - Sometimes, The Soul Roots may collect data through cookies, web logs, web beacons (also known as pixel gifs or action tags), and other monitoring technologies to enhance your browsing and shopping experience on our website. "Cookies" are small information stored by your browser on your computer's hard drive to collect information about your activities on our website. Web beacons are small strings of code placed on a web page or within an email to transfer data. We use cookies and web beacons to deliver our ads, improve and measure the usability, track visits from our affiliates and partners, performance and effectiveness of our Website, improve and measure the effectiveness of our marketing programs, learn how customers use our website, estimate our audience size, deliver co-branded services, and to customize your shopping experience. Examples of the type of information that we collect through these collection devices include total visitors to the website, pages viewed, unique visitors, time spent on our Website and particular web pages, etc. We may authorize third parties to use cookies, web beacons, and other monitoring technologies to compile information about the use of the Website or interaction with advertisements that appear on the Website. You are always free to decline cookies if your browser permits; although, by declining the use of cookies, you may not be able to use certain features on the Website. Our Website may provide links to third-party Websites outside our control and not covered by this privacy policy. We encourage you to review the privacy policies posted on these (and all) Websites. 


Accessing And Updating Your Information 
Suppose the personally identifiable information that The Soul Roots has gathered from you changes, or you would like to access, correct, or delete such information. In that case, we will gladly provide you access to, correct, or delete (to the extent allowed by law) any personal information we have collected about you. To request access to, a correction to, or deletion of your personal information, please get in touch with us via email or Call.


The Soul Roots
101, G.K. House, Building No-187 A, Sant Nagar,

East of Kailash, New Delhi - 110065 (INDIA)
Contact Number: +91-703-1000-703
Email :- info@thesoulroots.com  Please generate
 

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